Property Management

Our staff is dedicated to the highest standards of service, a commitment that is reflected in our thorough knowledge of the 4350.3 HUD Occupancy Handbook, and the high scores we consistently receive on annual Management Reviews and REAC Inspections, and the low turnover rate for each property under management.  Our property management services include:

  • Perform regular on-site property inspections to evaluate both short term maintenance needs as well as provide strategic long term preventative recommendations 
  • Schedule and oversee routine and emergency on-site maintenance and repairs, followup on work orders and implementation of preventative maintenance plans
  • Collect and review bids for common area maintenance and reserve projects 
  • Coordinate contractor logistics to expedite work schedules and minimize disruptions to residents
  • Negotiate and retain contracts and services from our large network of preferred vendors and partners to ensure the most favorable pricing for services including: Utilities, Building Services, Auditing, and Fire Equipment
  • Collaborate with consultants and engineers hired by the association
  • Recruit, hire, train, and supervise all on-site personnel
  • Assist in processing insurance claims for the Association 

Other Services...

Records and Correspondence

  • Maintain up-to-date records of all pertinent building information and homeowner contact information
  • Archive all financial records from previous seven years in accordance with GAAP
  • Process tenant applications via the preparation, distribution, and review of applications and supporting documents
  • Perform background checks
  • Follow up on references and obtain credit, employment, and other reports on prospective residents to determine if applicants meet property standards and guidelines 
  • Communicate and manage procedures for move-ins and move-outs
  • Enforce House Rules and Architectural Control 

Financial Services

  • Timely and informative financial accounting
  • Carefully monitored annual operating budgets and development of long term capital budgets
  • Efficient and accurate annual financial reports for your board including analysis of expenditures and cost-saving recommendations 
  • Daily tracking, and monthly reconciliation of all bank accounts
  • Customized, easy to understand financial statements, that provide an overview of money collected and spent, including: Balance sheet, Income statement, Monthly expenses , Expense variances collected , Outstanding dues , Outstanding invoices, Delinquency collection
  • Compliance with annual association audits via the provision of accurate and detailed financial records to auditor
  • On-site personnel payroll and expense tracking

HUD Compliance Consulting

  • Tenant Selection Plan Writing 
  • Monthly Tenant Vouching with Tracks
  • Wait List Management (Opening and Closing)
  • Implementing House Rules
  • Affirmative Fair Housing Marketing Plan
  • HAP Contract Negotiating 
  • Annual OCAF and AAF Increases
  • Annual Utility Allowance Consumption Study 
  • REAC Inspections
  • Management Reviews
  • Annual Recertification
  • EIV Process and Procedure